A time came when e-commerce was catching the fire and now online shopping becomes the most used mode of shopping. Now you can have all with just one click now you don’t need to go and search for things just write in search bar what you need and here you go!
There are many things connected with online shopping. When vendors or shopkeepers found out that the online platform is offering them to sell their products online, they thought now they can sell false products or defective things at a higher price and no one will catch them as there will be no sign of them. It is not a story many people did this and breaks the trust of the customers from all around the globe and this was the time when people started to turn their backs to online shopping.
A successful online business portal only works when there is everything is beyond perfect or at least near to perfect. It is like a perfect balance of buyer and seller. You can’t say that making a customer happy is the only key to an online business but it is equally important to check out the rights of the seller as well. That is why every single person must admit the power of the customer and ring them happiness as well because they are the one who are making their business to run on.
But Amazon if any vendor, businessman or shopkeeper tries to sell you a defective product or misbehaves with the customer then the management deal with that specific vendor in their own way. Amazon gives you your consumer rights here you can file a complaint that is called Amazon suspension appeal. Yes! Now the customer is safe again. No one can deceive you again by taking advantage of online shopping. Because Amazon is taking care of all the things and making it sure that customer is happy with the service.
After such complaint management of Amazon keenly observed the matter and finds out what was the actual thing that made the customer unhappy or insecure. If company finds out the vendor’s or shopkeeper guilty then Amazon immediately suspends the account of the vendor. This makes sure that this particular brand or business can’t use this portal anymore and can’t make money from here. On the other hand vendor or shopkeeper also gets a chance to clean their mess or to ensure the management that it won’t happen again. Yes! This can also happen but you need to face the consequences first so be sure about what you are doing and keep your head up.